Conditions

Generic conditions:

The extensive gourmet breakfast is, of course, included in the room price (unless otherwise stated in tariff description). So are taxes. Small snacks and drinks from our Honesty Bar, as well as the dinner menu and other drinks, are not included and will be settled at the end of your stay.
You can pay in cash as well as with credit card.

The hair dryer could be left at home. Towels, bed linen and big towels for our pool or the beach are free of charge. On request we provide you with a “beach package” (two sunchaires, one Parasol and a beach game) for a small fee.

Other conditions:

Adults Only in Cortijo El Sarmiento means, that we only welcome guests of 16 years and older. (Certainly this is not applicable when reserving all rooms)
Sorry, we don’t allow any pets at Cortijo El Sarmiento.
Please note that guests are not allowed to consume food or drinks from outside on site.
Damage of movable and/or immovable assets of our B&B or other things we placed at your disposal during your stay will be immediately charged on a separate invoice – This invoice can be presented to your travel insurance.

Check in / check out:

Check-in is from 16.30h to 19.00h (other schedules prior to consultation only)
Check-out is from 9.00h to 11.00h (in case of an early flight back we will talk about breakfast possibilities the day before)

Outside these times, there is generally no check-in or check-out possible, as we then mow the lawn, do the shopping, wash clothes or repair things and want to welcome you in a good mood and freshly teased 🙂 … and with well-scrubbed hands of course!

To be well prepared for the arrival of our guests, it would be kind if you could tell us your expected time of arrival. The easiest way would be to inform us your flight details and airport of destination or, if you are coming from somewhere else, at which time you plan to arrive at our Cortijo.

Directions how to find us could be found on our website.

Cancellation:

In the event that you cancel, the conditions stipulated below shall apply. We therefore recommend that you take out travel cancellation insurance, which can save costs in many cases.

Cancellations must be made by email. You will receive a corresponding confirmation from us within 24 hours. Please note that a cancellation is only valid in conjunction with our written confirmation.

Our cancellation policy:

  • Refund up to 30 days before arrival:
    50% of the entire accommodation amount
  • Refund from 29 to 15 days before arrival:
    25% of the entire accommodation amount
  • Refund from 14 to 0 days before arrival:
    No refund

Payment Terms:

If you arrive more than 30 days after booking, we will be delighted to reserve your room binding upon receiving a deposit of 50 percent of the total accommodation amount. When booking online we will immediately debit the credit card you used for reserving so you don’t need to take care.

The remaining amount must be credited to our account no later than 30 days before arrival. If this deadline is not met, the reservation will automatically be cancelled. In this case, you will not receive any refund of the booking deposit. When submitting your credit card we also take care of this in case you might forget.

If you will be arriving within 30 days of booking, the entire accommodation amount is due for a binding booking.

If you have any questions you can contact us by mail or phone at +34 616 86 20 83.

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